Application letter for personal banking associate position

Feb 13^th, 2011

Huang Huan

29 Prince George’s Park Singapore 118426

Mobile: 65-96166741

E-Mail: happyhuang17@gmail.com

Wong Mei Leng Jenny

Group Human Resources

80 Raffles Place
UOB Plaza 1, #07-01
Singapore 048624

Dear Ms. Wong,

I am a science student from National University of Singapore. I will graduate in May, 2011 with a certified honours degree in Statistics with specialisation in finance. I have great interest in personal banking industry. I like meeting and talking to people, understanding their needs, helping them achieve their financial goals.

During my 4 years life in university, I have been actively participated in people-oriented activities. I have worked as a Marketing&Communication Executive for NUS Entrepreneurship Society, the 2nd biggest student organisation in NUS. I was responsible of reporting various events organised by the Society and publishing their semi-annual newsletter. My communication skills have been enhanced and approved. Besides this, I initiated and organised a big school event, a 3-day Campus Bazaar by cooperating with Tangs. Through this event, my team achieved the highest club fund we have ever raised, 3000SGD.

In the beginning of 2010, I was selected by school to participate in the innovative Local Enterprise Achiever Development (iLEAD) Programme under the NUS Overseas College. I have worked in a local company which provides business consultation&branding services and completed 2 weeks overseas study mission in Silicon Valley, US. My internship experience in a service-oriented company has strengthened me with great flexibility, communication and people skills. Having a positive attitude and keen learning spirits, I was able to take on challenges which I have never encountered before and rapport well with different people. My fast learning abilities and good adaptability have been approved by my boss.

Being a very positive and passionate fresh graduate, I have confidence to start my career in the personal banking industry and desire to making progress and providing great services to the customers. I look forward to an opportunity in meeting you for an interview.

Yours sincerely,

Huang Huan

( For the job description, please view http://www.uobgroup.com/about/careers/graduate_careers/personal_banking_associate.html )

Conflict between my boss and me

I am going to discuss a real case happened between my boss and me during my internship last year. It was my first time to work and I worked in a small local company in Singapore. I am from China and I have studied statistics in NUS for 3 years.  My first job in life is working as a business development for a company providing product innovation and branding services. I needed to learn all from scratch since I have never learnt any business modules and had no working experience.  

In the first few days, the boss started to push me a lot and ask me to implement some projects or ideas that he has thought of but had no time to do before. As a new intern, I felt very stressed since I often felt lost when he introduced me a new project development project.  He spoke many physical or mechanical terms which I could not understand on the spot. At first, I asked him to explain but he sometimes didn’t know how to explain.  After a few times, I noticed he was an impatient person and I stopped asking him questions. I decided to write down the words I could not understand and checked the dictionary or asked my colleagues after the meeting. However, I still missed some information from him during the meeting. The difficulty of understanding him clearly and quickly made me perform less effectively at work. My boss was not satisfied about my performance and blamed me on my poor English and slowness in actions. I also felt unhappy about his criticism and impatience. He asked me to work overtime for 1 or 2 hours, but I was not willing to do.  I had to study for school at night and I lived very far from my workplace.

How do you think I should talk to my boss effectively to  obtain more understanding from him?